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We are committed to writing well, in a clear, effective and structured way. We give great importance to the value of the written text (often overlooked) and know how to structurally resolve the inconsistencies of duplicate, uncoordinated or out-of-date texts. This is why we often tell our client that we want to “write well and once and for all”.
We carefully manage customer data and information with security procedures aligned with the ISO/IEC 27001 standard.
services
Audit, outsourced consultancy, digitalisation, development, translation, training.
Documentation systems, architectural structuring, linguistic (English, Italian …), terminological (taxonomy, glossaries), modular (DITA), optimized and translatable (CMS/CCMS systems), synergistic across departments (marketing – development – training – assistance), automated (chatbot).
Technical manuals compliant with standards. Content digitization and optimization.
Accurate technical/commercial translations from/to English and other languages.
Training at every level: in the classroom, remotely, via e-learning.
Internal process, style and safety documentation, CEI/ISO standards, PLM, PIM, CRM. ESG sustainability report.
NEWS
Sales documentation as a bridge between technology and the market
Communicating value clearly, consistently and strategically In industrial, energy and infrastructure contexts, technical complexity is the norm. However, the success of a solution is determined not only by its advanced technology, but also by how understandable and...
AI-ready documentation
The future of AI depends on the quality of written knowledge In recent years, artificial intelligence has disrupted business processes. Chatbots, virtual assistants, and decision support systems promise speed, efficiency, and automation. However, there is an...
Regulation (EU) 2023/1230: Six challenges for 2027 (Turning documentation into value)
On January 20, 2027, Regulation (EU) 2023/1230 will go into effect. It will replace the Machinery Directive 2006/42/EC, which has been in force for over 15 years. This new regulatory framework aligns with the technological and digital evolution of the industry. It...
Business growth strategy with high-quality technical content
A recent report details nearly 100 million user sessions in 136 countries, providing a comprehensive picture of user behavior around technical content. The results underscore the critical importance of delivering high-quality, well-structured content to capture interest, support customers and employees, and drive efficient and automated usage that results in significant operational savings.
Writing to communicate value
How to write well to reduce support requests, complaints, risk of damage, and malfunctions? And to be able to improve image and reduce the costs of training and supporting?
Operation and Maintenance Manuals
What should be included in a good operating and maintaining manual? How should it be structured to ensure that its goals are adequately addressed? Did you know that there is an international standard to which you should refer?
Write once, write well, reuse!
Using modern technical writing methods and tools can help reduce costs and improve quality. Find out how.
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